United Rent-All

The people at United Rent-All were great to work with. They were excited to help brainstorm and display all their many options. We rented square plates and upgraded silverware for dinner, pipe and drape and an aisle runner for the ceremony, extra chairs, and special linens for the tables we wanted to highlight.

United Rent-All was great to work with and fairly inexpensive compared to other competitors. I was extremely pleased with their service and flexibility. We reserved chairs for our outdoor ceremony, as well as linens and cocktail tables for our reception venue. The don't have a ton of options on hand for linens, however they can order just about anything to match your colors. The only thing they goofed up on the day of our wedding was the aisle runner. They forgot to deliver it! I didn't notice until after the fact though, so it was okay. Overall, they're great to work with and I would definitely recommend them.

we loved them becuase we really didnt need much. they brought everything on time and we get everything we needed

The only way I would recommend them is because of their price. They were the cheapest in town but I guess you get what you pay for. Over all customer service was very poor. You have to ask all the questions, if you don't they won't give you any hidden details. They never mentioned up front that the overtime after hours delivery fee was a fluctuating fee. they had made it seem like it was a flat rate. I mentioned it to them that they should have specified this and they were very rude. they said "Well you didn't ask, plus you were the one changing your reservation and we can't accommodate all of your idiosyncrasies!" It took forever for them to get a credit check to me (for the correct amount). Just very disorganized, i got different stories from different employees, very rude. Would not recommend them to anyone... Even better, after all the problems with them i didn't even use them because it rained! lets see how long it takes to get my money back!